The system of action for guest operations

Make Today, powered by the ContextHub Chrome extension, helps staff eliminate pen-and-paper workflows. Turn guest profile pages into action—log work orders, add notes, manage items, and update statuses—without duplicating guest records or breaking ToS.

Powered by ContextHub — the Chrome extension for guest operations
ContextHub
guest overlay
Guest ID
#CL-98421
Items
  • Mailbox Key — Issued
  • Car Permit — Not Issued

Built for guest-facing operations

CampgroundsRV ParksMembership ResortsMarinas

How guest operations flow

ContextHub detects when staff are viewing a guest profile in your PMS. It sends only the guest ID and deep link to Make Today, where your team manages internal actions tied to that guest.

  1. 1
    Detect guest
    Extension recognizes the PMS and the guest profile.
  2. 2
    Reference ID
    Only the guest ID + deep link are passed to Make Today.
  3. 3
    Act on operations
    Create work orders, add notes, manage items, update status.
  4. 4
    Jump back
    Open the PMS profile anytime—guest records stay in the PMS.
Create
Work Orders

Assign, track, and close operational tasks tied to each guest.

Collaborate
Internal Notes

Keep private staff-only context for handling guest issues.

Manage
Guest Items

Track mailbox keys, car permits, and passes—what’s issued and when.

Monitor
Guest Status

Statuses like active, move-out pending, or verification needed.

Make Today for guest operations

Your PMS stays the system of record. Make Today is the system of action that captures the work your team actually does around guests.

What it is

  • • An action hub linked to PMS guest IDs
  • • Log staff work orders, notes, items, status
  • • A lightweight layer that streamlines guest ops

What it isn’t

  • • Not a replacement for your PMS
  • • Not a duplicate database of guest PII
  • • Not an API crawler or export tool

Why guest ops teams choose Make Today

Faster workflows, fewer errors, and a durable record of the internal work your team does for guests.

Efficiency
Act in context

Open ContextHub on a guest page and log work instantly—no clipboards or duplicate entry.

Visibility
Shared awareness

A single feed of notes, items, and work orders per guest.

Future‑proof
Keep your ops data

Switch PMS providers without losing internal records.

Simple
No heavy integrations

Guest ID + deep link is enough to work fast and stay compliant.

Compliance‑minded by design

  • • Stores only guest IDs and deep links by default
  • • Keeps PII in your PMS as system of record
  • • Internal data is yours: work orders, notes, items, statuses
  • • Role‑based access + audit trails for every action
Architecture
Minimal mirror model
ContextHub ↔ PMS (guest context)
ContextHub → Make Today (guest ID + link)
Make Today (internal ops data only)

Turn guest pages into action

Install ContextHub and start logging the work your team actually does—without duplicating data or waiting on locked APIs.

Chrome required • Works alongside your current PMS

Frequently asked questions

Does Make Today replace our PMS?

No. Your PMS remains the system of record. Make Today is the system of action for internal work.

Do you store guest personal information?

By default, no. We store only the PMS guest ID and deep link, plus internal records your staff creates.

What if our PMS locks its API?

Make Today doesn’t rely on API access. ContextHub reads on-page context and references only the guest ID.

Can we export our internal records?

Yes—your internal data (work orders, notes, items, statuses) is yours and can be exported. We never export PMS data.